The Chester Grosvenor
What Guests Say
The hotel was clean. Staff attentive easy parking in multistorey 10.00 for.24hrs. Ideally situated. Nice food. Use of spa 20.00per person per stay. No pool though
Sally
April 2024
Very courteous staff. Ideal location
John
April 2024
The staff are very attentive and nothing is to much. The room was a good size and the beds are first class. Our room was a very good size and a generous mini bar..room service is fast and a turn down service was offered..Good facilities in the room, iron plus board etc. The room was spotless. Over all good value for money. Difficult to find fault.
Mclean
March 2024
We had a really wonderful stay at The Grosvenor. All the staff were very friendly and helpful and it was lovely to have our suitcases whisked off to our rooms on arrival. We'd put in a requested for our three rooms to be on the same floor and were really pleased to find that they we were right next door to each other! Thank you so much. Breakfast was very civilised, in a beautiful room with full table service. I drove up to Chester from Cornwall so it was fantastic to be able to access the hotel straight from the car park. Chester is a beautiful city with The Grosvenor its heart. Both are a must to visit.
Deborah
October 2025
the staff are superb. the room was clean and the bed comfortable. the location is great and the optional valet parking is brilliant.
Nan
June 2024
Location, which is right in the centre of Chester, next to the city walls and very convenient for other attractions such as the cathedral and Roman amphitheatre and you can walk almost everywhere.
Roger
September 2025
good customer service generally. Excellent location and car park very easy to access. Excellent air conditioning, lovely bedroom with good facilities Staff were very friendly and it was nice to have a doorman on the main entrance. A laCarte meal was excellent
Lesley
August 2025
Valet parking excellent. Check in and all pre stay booking excellent. Professional helpful staff. Special mention to Nabil who worked in the bar/restaurant. Comfortable large bed. Great location. We always return to this hotel.
Catherine
July 2025
Hotel is excellent location on the pedestrian mall in Chester, inside the old city walls. So location was great. Parking is in attached public garage so pretty convenient, but you do have to pay extra for it. The public areas of the hotel are lovely and well appointed. Sadly, the room was tired and needed a redo. Small bath and old furnishings. Staff was fine and location made it easy to explore the city including walking the wall which took about 45 minutes to go around. Would recommend dinner at The Architect restaurant and pub near the race course and the city walls. Great out door garden and patio with good food and drinks.
Dave
July 2025
Friendly staff great location comfortable room.
Alex
November 2024
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